Available Roles, Jan 2022

LendingMetrics is one of the UK’s leading Fintech companies, concentrating on decisioning software and data. We’re looking for candidates who have ambition and want to be rewarded for their hard work in the process. Think you have what it takes?

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Openings at LendingMetrics


We currently have an amazing opportunity for an Account Manager to join our team and take on the responsibility of supporting, retaining and growing an allocated portfolio of established and newly on-boarded customers. This is a new role, as the business function is currently handled between the operations, sales, and implementation teams, so you will have the opportunity to grow and assist with structuring the new position. We are looking for a highly organised professional who will be the primary point of contact for our clients. You will need to be proactive, able to provide excellence in all interactions with our clients. Thinking outside the box, you will help to deliver the best possible service, reaching out and engaging with clients proactively but sensitively, understanding and satisfying their needs, and helping them to deliver on these at a cross-functional level. This will involve calling upon various departments within LendingMetrics and co-ordinating their efforts to deliver promised outcomes to clients. Your objective is to increase loyalty, retention and engagement, working in collaboration with all areas of the business when appropriate. The main role of the Account Manager is to support customers and help them get as much value from the company proposition as possible.

Whilst face-to-face visits will inevitably be necessary; the majority of the Account Management activity will be at an operational level and office based. This will entail assisting clients to escalate support tickets with the help of the technical support team as well as gathering feedback and actions from clients as they progress through new project initiatives.

Your primary tasks will be:

  • Develop and maintain strong relationships with key accounts and customer stakeholders.
  • Assisting clients with understanding and utilising the LendingMetrics suite of products.
  • To achieve revenue targets through proactive relationship management.
  • Co-ordinating with the sales team on identifying potential up-sales of additional products and assisting with securing additional volume commitments across the portfolio
  • Help to facilitate smooth contract renewals
  • Monitor transaction volumes and forecast against expected spikes/drops to quickly identify client issues and to present accurate financial forecasts to Senior Management
  • Attend regular calls and face to face meetings with clients and follow up actions as necessary
  • Stay abreast of key market news and regulations in key territories for merchants
  • Ensure client KYC and Due Diligence practices are maintained

The ideal candidate:

  • 2+ years' experience
  • Commercially minded, with an ability with think strategically about business, product and technical challenges
  • Excellent communication and presentation skills
  • Confident and highly effective influencer
  • Able to multi-task
  • Degree educated preferred, but not essential

Must be highly organised, capable of self-managing and a good coordinator

What are the benefits of becoming a LendingMetrics employee?

What are the benefits of becoming a LendingMetrics employee?


Required experience

  • Strong organisational skills
  • Exceptional level of attention to detail
  • Great communication skills
  • High level of spoken and written English

We are currently looking for a highly organised and efficient Admin Assistant to play a pivotal role in supporting key business areas.

Responsibilities

  • General office administration/duties
  • Providing administrative assistance to the HR Manager and wider team
  • Answering and fielding calls
  • Helping to arrange staff events and manage office facilities
  • Compiling daily/weekly/monthly operations reports
  • Compiling daily/weekly/monthly sales reports
  • Reviewing and proof-reading documentation
  • Liaising with suppliers and clients
  • Support with client onboarding to our platforms
  • Support with travel and conference logistics/arrangements
  • Credit file disputes and consumer data amendments with partners
  • Support with managing and resolving operational issues; planning and controlling change
  • Insight reporting, checking files and chasing clients on missing files
  • Pre-implementation due diligence: gathering information and checks
  • Supporting the Compliance team with audit tasks
  • Populating and sending contracts when required
  • Scanning, filing and electronic folder organisation
  • Ad hoc admin tasks as and when needed
What are the benefits of becoming a LendingMetrics employee?

What are the benefits of becoming a LendingMetrics employee?


We are looking for developers to compliment the team and advance our existing products through introducing the latest .NET Core and Angular frameworks.

Required experience

  • C#
  • .NET Core
  • T-SQL / SQL Server
  • JavaScript
  • HTML

Optional experience

  • Web API
  • Angular
  • TDD
  • AJAX
  • ASP.NET MVC
  • Azure DevOps with Git
  • Kendo
  • IIS & Web/Database Server administration

Are you a skilled software developer looking for a new challenge? If so we want to speak to you!

You would initially be assigned to a small development team involved in diverse development projects orientated around various Credit Reference services.

This is an exciting opportunity to be a team member of a successful and growing company. To join us on our journey, apply today!

What are the benefits of becoming a LendingMetrics employee?

What are the benefits of becoming a LendingMetrics employee?


We are looking for developers to compliment the team and advance our existing products through introducing the latest .NET Core and Angular frameworks.

Required experience

  • C#
  • .NET Core
  • T-SQL / SQL Server
  • JavaScript
  • HTML

Optional experience

  • Web API
  • Angular
  • TDD
  • AJAX
  • ASP.NET MVC
  • Azure DevOps with Git
  • Kendo
  • IIS & Web/Database Server administration

Are you a skilled software developer looking for a new challenge? If so we want to speak to you!

You would initially be assigned to a small development team involved in diverse development projects orientated around various Credit Reference services.

This is an exciting opportunity to be a team member of a successful and growing company. To join us on our journey, apply today!

What are the benefits of becoming a LendingMetrics employee?

What are the benefits of becoming a LendingMetrics employee?


This is a fantastic opportunity for someone who is looking for a long term, development opportunity in Project Management.

Key responsibilities

  • Plan and manage a range of internal and client driven IT/technical based projects of varying size, primarily concerned with credit risk decisioning and data.
  • Act as the main point of contact for all onboarding clients, including leading regular project calls with clients and partners.
  • Co-ordinate external project dependencies, such as partners and suppliers.
  • Manage stakeholder expectations, focusing on timelines and deliverables.
  • Work closely with the Development and Business Analyst teams to co-ordinate delivery of work items.
  • Actively seek and identify opportunities for improvements in processes and support the implementation of these.
  • Prepare regular reporting for a portfolio of projects.
  • Liaise with all relevant parties to ensure any issues are dealt with satisfactorily.

The ideal candidate

  • Excellent written and verbal communication skills
  • Strong organisational skills
  • Exceptional level of attention to detail
  • A logical thinker with an aptitude for problem solving
  • Interested in learning the technical side of the products & services
  • Strong ability to multi-task
  • Degree educated preferred, but not essential
  • Prince2 qualifications welcomed, but not essential
What are the benefits of becoming a LendingMetrics employee?

What are the benefits of becoming a LendingMetrics employee?


Required experience

  • 2+ years' experience
  • Commercially minded
  • Excellent communication and presentation skills
  • Confident and highly effective influencer
  • Degree educated preferred, but not essential

We currently have an amazing opportunity for a Business Development Manager who’s primary focus is to develop the company’s client base, this includes new clients and existing clients. The Business Development Manager will be responsible for all leads allocated to them. The BDMs will be supported with marketing tools to generate leads and will ensure that the relationship is documented through the proper channels as directed in the company’s Sales Process.

Business Development Manager Responsibilities:

  • Build a strong, evidenced based sales pipeline using all the tools provided
  • Increase the client base by researching new clients, producing new leads, and booking meetings utilising LinkedIn
  • Identify client needs and review their requirements
  • Delivery of sales presentations to prospective/ existing clients
  • Responds to all queries, cancellation requests, and sales requests
  • Participate in continued education to learn about new products and improved sales techniques
  • Completes proactive customer “good will” calls
  • Demonstrate and grow a deep knowledge of financial services, competitors, products, and regulation
  • Report to the Head of Sales on sales progress/ issues/ market positioning
  • Learning the LendingMetrics suite of products and understanding the market, developing a knowledge of competitor data sources, researching the products, and fully engaging in the training programme provided
  • You will be responsible for maintaining the relationships with existing clients and looking to expand the services offered to them, driving the highest possible standards of relationship management
  • Maintain the sales system CRM
  • Prepare proposals and present solutions to clients and prospective clients

For more information on this role please apply now or contact Chelsea Clark at LendingMetrics.

What are the benefits of becoming a LendingMetrics employee?

What are the benefits of becoming a LendingMetrics employee?

LendingMetrics is one of the UK’s leading providers of financial technology, focusing on decisioning software and data. We primarily supply services to UK clients, focusing on UK consumers, meaning we are as well insulated from Brexit fallout as a company can be. LendingMetrics has doubled revenue in the last 12 months, more than tripled profits, and forecasts continued growth year on year. The company is privately owned, with strong positive cash-flow and very healthy cash reserves earmarked for on-going R&D and future projects.

As a group, LendingMetrics offer a diverse range of data services to the online lending industry, both in the UK and Australia. With a huge opportunity to grow and take on new responsibilities, we are looking for candidates who have ambition and want to be rewarded for their hard work in the process. An ideal candidate will have a strong focus on customer service and great attention to detail.

Based in the in the heart of Whiteley, the new home of LendingMetrics boasts ample space, free parking, access to local amenities and much more.

Amenities within 5 minutes...

  • Lakes, green spaces and walking trails
  • Solent Business Park food shops and restaurants
  • M&S, Tesco, Lidl and Co-op
  • Whiteley shopping centre

Additional Benefits

  • Office based, with hybrid (WFH) days regularly available
  • Good local travel links (close to J9 of M27, bus stop within 200m, Swanwick train station within 1 mile)
  • Onsite kitchen and shower facilities
  • Supplied hot drinks, soft drinks, fruit and snacks
  • Relaxed office with casual attire
  • Covid-safe office with daily cleaning, hand sanitiser stations and social distancing encouraged

Days out and much more...

In addition to a competitive salary, and relaxed workplace, a role at LendingMetrics also comes with more extras to consider:

  • Premium private healthcare for staff member, partners and children (based on tenure)
  • Death in Service coverage (4x salary)
  • Life insurance including rewards for healthy living and EAP services
  • Up to 5 additional days' holiday accrued (based on tenure)
  • Option to purchase up to 5 extra days' holiday
  • Regular company outings, dinners and events

We spend a lot of time with the people we work with, that’s why it’s so important to choose the place that feels right. We value a friendly atmosphere where everyone is encouraged to feel comfortable sharing their opinion, engage with one another and strive to do their best.

Our monthly company meetings allow a platform for anything, good or bad, to be shared and considered in addition to announcing “Employee of the Month”.

The Business

LendingMetrics is one of the UK’s leading providers of financial technology, focusing on decisioning software and data. We primarily supply services to UK clients, focusing on UK consumers, meaning we are as well insulated from Brexit fallout as a company can be. LendingMetrics has doubled revenue in the last 12 months, more than tripled profits, and forecasts continued growth year on year. The company is privately owned, with strong positive cash-flow and very healthy cash reserves earmarked for on-going R&D and future projects.

As a group, LendingMetrics offer a diverse range of data services to the online lending industry, both in the UK and Australia. With a huge opportunity to grow and take on new responsibilities, we are looking for candidates who have ambition and want to be rewarded for their hard work in the process. An ideal candidate will have a strong focus on customer service and great attention to detail.

The Office

Based in the in the heart of Whiteley, the new home of LendingMetrics boasts ample space, free parking, access to local amenities and much more.

Amenities within 5 minutes...

  • Lakes, green spaces and walking trails
  • Solent Business Park food shops and restaurants
  • M&S, Tesco, Lidl and Co-op
  • Whiteley shopping centre

Additional Benefits

  • Office based, with hybrid (WFH) days regularly available
  • Good local travel links (close to J9 of M27, bus stop within 200m, Swanwick train station within 1 mile)
  • Onsite kitchen and shower facilities
  • Supplied hot drinks, soft drinks, fruit and snacks
  • Relaxed office with casual attire
  • Covid-safe office with daily cleaning, hand sanitiser stations and social distancing encouraged

The Perks

Days out and much more...

In addition to a competitive salary, and relaxed workplace, a role at LendingMetrics also comes with more extras to consider:

  • Premium private healthcare for staff member, partners and children (based on tenure)
  • Death in Service coverage (4x salary)
  • Life insurance including rewards for healthy living and EAP services
  • Up to 5 additional days' holiday accrued (based on tenure)
  • Option to purchase up to 5 extra days' holiday
  • Regular company outings, dinners and events

The People

We spend a lot of time with the people we work with, that’s why it’s so important to choose the place that feels right. We value a friendly atmosphere where everyone is encouraged to feel comfortable sharing their opinion, engage with one another and strive to do their best.

Our monthly company meetings allow a platform for anything, good or bad, to be shared and considered in addition to announcing “Employee of the Month”.

The environment at LendingMetrics is creative, fun and hardworking ...there is a sense of teamwork within the company.

Nizam Ullah

Financial Controller

Apply Now

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FAQs
Click the links below for answers to common questions.

Our modern office includes a private kitchen with all of the amenities required, as well as free tea, coffee, soft drinks, fruit and snacks. The building also has shared bathroom and shower facilities.

We have multiple state-of-the-art meeting rooms with large screens and modern conferencing equipment.

Yes. LendingMetrics has a specified amount of free spots to use at our office, in addition to on-street parking not far from the office itself.

As an employee of LendingMetrics, you are briefed of the full extent of our Covid-19 procedures, but as a highlight, each employee has a personal desk, ample working space to safely socially distance and hand sanitiser and anti-viral wipes stationed around the office. Our procedures for guests can be found here.

Yes, in addition to food shops such as Trenchers and Fresh to Desk a short walk away, we are also a short drive from an M&S, Lidl, Co-op, Tesco and The Whiteley Shopping Centre.

Yes, we have many employees who cycle on a regular basis. There is a secure designated location on site where you can lock your bike.

The environment at LendingMetrics is comprised of a hard-working, yet friendly and relaxed atmosphere. Employees of LendingMetrics are encouraged to share their experience and skills with one another.

We primarily focus on supplying services to UK clients, who in-turn focus on UK consumers, meaning we are as well insulated from a Brexit fallout as a company can be.

Our offices are positioned on the Solent Business Park in Whiteley:

(Prism building)
1650 Parkway
Whiteley, Fareham
PO15 7AH

Click here for directions via Google Maps