Key highlight
Increased lending
by processing more applications without increasing staff.
Internal control
A key feature that UTB values is ADP’s self-serve functionality, which allows users to independently manage and navigate the system to create and manage credit risk models, run passive engines to test live data, and import decision engines between testing and production environments. These capabilities enable UTB to maximise the platform without external IT support.
Faster reviews
ADP also generates audit and underwriting summary reports, allowing underwriters to quickly review decisioning steps and address referred applications requiring further action. This has significantly reduced time across the application-to-loan process, streamlined manual checks and increased operational efficiency, contributing to higher lending volumes as automation progresses.
Assisted decisioning
The implementation of Assisted Decisioning has enabled UTB to process more business without increasing staff, while reducing the likelihood of human error and improving productivity across the team. By empowering internal teams with self-serve capabilities and streamlining key processes, UTB is well positioned for continued operational growth.
Increased lending
Self-serve control
Faster processing
“LendingMetrics has consistently been a great partner for us. Their service is excellent, and the team is extremely knowledgeable, professional, and helpful. The ease of use of their product has significantly benefitted our operations.”
Louise McIntosh