United Trust Bank is a prominent UK specialist mortgage lender providing a range of innovative first and second charge products through its panel of approved introducers.

Known by business partners and customers alike for its dependable reputation for making quick, consistent and common-sense decisions, the bank prides itself on the work of its expert underwriting team. As a pioneer, United Trust Bank strives to lead the way in offering its introducers and customers the most streamlined technology-led approvals processes along with a range of competitive and imaginative mortgage products.

This approach led the bank to an extensive tender process and the ultimate decision, to partner with LendingMetrics to deliver the best in class automated approvals platform Auto Decision Platform (ADP).
The new platform, currently undergoing the bank’s UAT process, augments the expertise of the bank’s underwriters, by orchestrating data from credit reference agencies and other data providers, to deliver a sophisticated mortgage assessment in milliseconds. The enhanced capabilities offered by ADP will allow the bank to instantly inform introducers about decision outcomes, individual affordability assessments and approval conditions.

Commenting on the news, Buster Tolfree (Commercial Director – Mortgages at United Trust Bank) said: “At United Trust Bank we have continued to develop and invest in smart FinTech solutions which make it quicker and easier for customers and brokers to deal with us whilst improving our workflow efficiency. In this latest enhancement we’ll be able to analyse and process data from multiple sources giving brokers lightning fast automated mortgage decisions on qualifying cases and free up resource in our underwriting team which can be applied to applications which require a more personal touch. Our adoption of technology benefits all customers from those with the most straightforward applications to those with more complex circumstances. This is an exciting time for UTB as we become a significant force in the specialist mortgage market and this partnership with LendingMetrics will help us to provide a scalable offering, increasing our volume capability whilst also improving broker and customer journeys and delivering more successful outcomes.”

David Wylie (Commercial Director at LendingMetrics) added: “United Trust Bank shared with us a really exciting vision as to how they intend to scale their lending operations in the coming months and years. Sophisticated automated decisioning is an essential part of that vision and LendingMetrics are delighted to be delivering our award-winning solution to help achieve the bank’s ambitions. The unique ADP logic editor ensures that, not only can the bank execute sophisticated and individual decisions in real-time, they can also modify their policies, algorithms and risk appetite instantly too.”